Customer experience has long been an issue for companies, but in the past, customer interactions were simpler with fewer channels to interface with their customers, not as much diversity within these customer groups, and usually less demands...

Red Hat has launched its capstone certification to its current Red Hat Certified Engineer (RHCE) and Red Hat Certified Technician (RHCT) programs, called the Red Hat Certified Architect (RHCA), in ASEAN...

Software AG released version 5.1 of its ApplinX legacy modernization tool, which the company says will transform green-screen, terminal applications on mainframe and iSeries platforms into Web-accessible modern interfaces with no additional coding...

Venture Capital Invesment in IT Startups on the Rise in 2006, The rapid development of the digital economy during the last half of the 1990s was made possible by matching investment capital with revolutionary new ideas. The Information ...

"I think Business Continuity Management is becoming more mainstream," Peter Neumann, Aon Reed Stenhouse Inc.'s senior vice president and national risk control director, agrees. "One of the things we are clearly finding when we respond to requests for quotations ...

As Google encroaches on the business software territory that Microsoft has traditionally dominated, Microsoft has responded by adding online services to its desktop software and beefing up its Web offerings, particularly in search services...

Business continuity plan has become an integral part of today’s businesses, which are on constant threats from natural disasters and other catastrophes. To successfully maintain business continuity it is imperative to provide employees, partners and employees with continued access to...

The Asia Pacific region is currently witnessing the fastest rise in semiconductor sales, which was up 12.8 percent in June, compared to the year-ago period. IT research firm In-Stat predicts that annual semiconductor consumption is booming in the...

SME’s have embraced web conferencing, elevating its use to the point where it has become the medium of choice for meetings (large enterprises still prefer to meet in-person). The study reveals a shift in attitude on the part of SME users, far outpacing other meeting technologies…

Rumor mills spell the arrival of a new Meebo competitor in the Web Instant Messaging space, called Wablet. Wablet's entry into the IM arena is significant. It is the latest of companies, including Meebo and eBuddy that are building IM services in a complex world of Web...

IBM recently agreed to acquire network security provider Internet Security Systems (ISS) for about USD 1.3 billion in cash to boost its security profile. But analysts speculate whether the acquisition, which is expected to close in the fourth quarter to 2006, makes sense to IBM...

An explosion in digital content is driving the boom in online storage. Microsoft, the latest entrant in this space, has confirmed details of its forthcoming Live Drive service that will offer free online storage that can be accessed directly from PCs running the Vista operating system ...

Remote or mobile working has proven to successfully increase productivity of organisations. Today’s businesses require face-to-face contact with customers and prospective customers, suppliers, and partners. Mobile devices allow an employee on the way to a meeting to research the background of...

Among today’s top 10 Web brands, MySpace is leading the charts, increasing 183 percent, from 16.2 million unique visitors in July 2005 to 46.0 million in July 2006. Google ranked No. 2, growing 23 percent, from a unique audience of 76.2 million to 94.0 million. eBay rounded out the top ...

The global mobile phone market growth in the second-quarter slowed down with an increase in only 18.3 percent sales as compared to 23.8 percent in the first quarter, said Market research group Gartner. Gartner said the slowdown was mainly as a result of mature markets...

The factory revenue in the worldwide server market in the second quarter has shown a slight improvement with 0.6 percent year over year to USD 12.3 billion with IBM maintaining its number 1 position. Sun Microsystems emerged as a significant gainer in the quarter replacing Dell from the third position...

Electronic commerce has become an increasingly important part of the economy. People are using the Internet for commercial purposes, including shopping for and purchasing the full range of consumer goods, arranging travel, banking, and trading stocks. Leading online sales ...

The market for home networking and linked entertainment devices will grow at an astonishing rate to than USD 85 billion by 2011 from USD 14 billion in 2005, predicts ABI Research. The major driver in overall revenue growth for this market is the transformation of most conventional...

China is the largest supplier of products to manufactures globally and China alone imports over 70 percent of the more than USD 200 billion worth of goods in the Asia Pacific region. However, China’s supply chain is highly fragmented and the supply chains are inefficient and most...

Adoption of Software as a Service (SaaS) has seen a phenomenal growth of USD 80 million in 2005 and is expected to grow to USD 501 million in 2008, according to Springboard Research. And the primary driver for SaaS adoption cost benefits, ease of use and business benefits...