Tuesday, 15 July 2008

Apple “Invited” iPhone 3G Problems

The network gridlock that Apple suffered when it launched the iPhone 3G last Friday was a result of being unprepared and could have been avoided say many. Setbacks occurred when Apple’s servers were overwhelmed as some six million...

The network gridlock that Apple suffered when it launched the iPhone 3G last Friday was a result of being unprepared and could have been avoided say many.

Setbacks occurred when Apple’s servers were overwhelmed as some six million users of the original iPhone attempted to upgrade to the new software whilst first time buyers of the coveted 3G version were trying to activate their purchases.

This resulted in frustrated customers with the original device who found that their iPhone had stopped working in the middle of upgrading and slow moving lines in Apple and At&T stores.

Analysts say the Cupertino company almost invited these problems by having both existing and new customers access its system simultaneously and that this problem is a typical example of what happens when complex systems have single points of failure.

Avid aficionados started queuing up in front of Apple stores as early as Thursday to get their hands on the 3G version of the iPhone which boasts a faster network and business applications at a reduced priced of USD 199 and USD 299-- depending on the amount of memory.